privacy policy

last updated: 30 october 2026

pen pals is made by nounish operations pty ltd, 15-17 aberdeen rd, prahran vic 3181, australia.

the short version

• we keep only what you need to draw together.
• no ads, no tracking, no ai training on your drawings, and we never sell your information.
• you can delete your account and your drawings at any time.

what we keep, and why

• your email, to sign you in
• your name, ink colour and avatar, so friends know it's you
• your drawings, their names and photos you add, because that's the app
• your pals: who you've added, and the pal requests and invites between you
• your device's notification address, if you turn notifications on, so we can tell you about invites and pal requests. we delete it when you sign out or delete your account
• an email address you invite to be pals, kept for up to 30 days to send that one invite. if they ask us to stop, we remember that so we never email them again
• an email address a drawing's owner invites, kept while that invite stands so the link works
• reports and blocks, to keep people safe
• how you heard about us and whether you want news, if you signed up on our website
• basic server records, like ip addresses, to keep pen pals running and stop abuse

we don't keep chat. messages go straight to the people in the drawing at the time and aren't saved, by us or on your device. we don't record voice chat either. the app only uses your camera, microphone or photo library when you tap to.

who sees your drawings

the people in your drawing. anyone with the link can join a public drawing; a private drawing needs an invite.

your pals can see when you're drawing and which drawing you're on, unless you switch that off. we don't save it.

who helps us run it

a few companies host pen pals, send our emails and keep our backups. they only use your information to do that job for us, and it may be stored outside australia, including in the united states.

deleting your account

go to account → delete account. we delete your email, name, avatar, and the drawings only you worked on. a drawing you own that friends drew on passes to one of them, so their work is safe. your lines in other people's drawings stay there, without your name.

deleting your account also removes your pals, your requests and invites, and your notification addresses.

our encrypted backups, which only we can open, may hold a copy until they're replaced. we never use them to bring back a deleted account.

kids

pen pals is made for families. if you're under 13, a parent or guardian sets up your account using their own email.

questions

email penpals@nounish.com to ask what we hold, fix it, or delete it. if you're not happy with our answer, you can complain to the office of the australian information commissioner at oaic.gov.au.

if we change this policy in a way that matters, we'll tell you in the app first.